THE WORK, IN REAL ROOMS.
Case studies and thinking from the keynotes and training days, what was asked for, how the session was built, and why it landed.
Case Study · Keynote
Body language and rapport at Petbarn's national conference
A room of hundreds on the Gold Coast, and a brief that went beyond sales: communication built on empathy, between staff, customers and the animals in their care.
Read Case Study · Security AwarenessMind Hacker: cyber-security training a room actually remembers
Tourism Australia closed a month of security training with a keynote where phishing and social engineering aren't described - they're demonstrated live on the room.
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